1. Are your perfumes unisex?

VAELLI perfumes are created without gender in mind. Each composition is designed to interact with skin, memory, presence and not categories.

2. What concentration are your perfumes?

VAELLI fragrances range from eau de parfum to extrait de parfum, with high oil concentration for depth and evolution on skin.

3. Where are your perfumes made?

All VAELLI perfumes are blended, aged, bottled, and packaged in house. Formulations are never outsourced and are created by founder and perfumer Alexander Black.

4. How long does shipping take?

Orders are processed within 1–3 business days.

Estimated delivery:

- United States: 3–7 business days

- International: 7–21 business days (depending on destination and customs)

For full details, please refer to our Shipping Policy.

5. Do you ship internationally?

Yes. VAELLI ships worldwide. International customers are responsible for any applicable customs duties, taxes, or import fees.

6. Are returns accepted?

No. Due to the limited and handcrafted nature of our work, all sales are final. We recommend starting with samples where available.

7. Who can I contact for questions about my order or perfume recommendations?

For order inquiries or perfume guidance, contact us at: support@vaelli.com