1. Are your perfumes unisex?

Yes. All VAELLI perfumes are designed to be worn by anyone, regardless of gender. Each fragrance is composed to evoke emotion, memory, and elegance.

2. What concentration are your perfumes?

VAELLI fragrances are crafted from eau de parfums to extrait de parfums with oil concentration of up to 50%. This ensures depth, long lasting projection, and rich evolution on the skin.

3. Where are your perfumes made?

Each VAELLI perfume is blended, bottled, and packaged in house. We do not outsource formulations, all our scents are handcrafted by founder and perfumer Alexander Black.

4. How long does shipping take?

Orders are processed within 1-3 business days, then shipped via USPS (U.S.) or international carriers.
Estimated delivery:

- U.S.: 3–7 business days

- International: 7–21 business days (depending on location and customs)

See our Shipping Policy for full details.

5. Do you ship internationally?

Yes, VAELLI ships worldwide. Please note that international customers are responsible for any customs duties, taxes, or import fees.

6. Are returns accepted?

No. Due to the limited nature of our collections, all sales are final. We recommend trying our sample sets first to ensure you connect with the fragrance that speaks to you. View our Return & Refund Policy for more details.

7. How can I try your perfumes before buying a full bottle?

We offer a curated sample set featuring all current VAELLI fragrances in 2ml glass vials. It's the best way to experience the line before selecting a full bottle.

8. Who can I contact for questions about my order or perfume recommendations?

You can email us directly at support@vaelli.com we’re always here to help.